Besides being the largest flight attendant union in Australia, we are also the most experienced with flight attendants’ needs.
Our elected Officials are all working cabin crew, so we understand the conditions that our members work under as we work under them too.
We have a team of dedicated full time industrial and administrative staff who are well versed in the needs of crew. Our industry runs 24/7 so we have a manned 24 hour emergency phone for our members to access for industrial advice, a dedicated Facebook page that is regularly monitored and an iPhone/ Android compatible App for reporting. We are continually innovating and looking for new ways to be accessible to our members in our global working environment.
Knowledge is power and knowing your rights and working conditions is the key to protecting yourself. The FAAA is not only industrial protection, but also a valuable resource for your career growth. The FAAA is THE Flight Attendant’s Union and joining the FAAA is the first step to take in your working life as a flight attendant. Membership will provide you with support throughout your aviation career.
The FAAA has a dedicated and experienced team of industrial officers who along with FAAA representatives can address any dispute, violation or misadventure relating to the enterprise agreement. By being a member of the FAAA, you know you are not alone when facing an issue at work or striving for a fairer workplace.
Workers compensation, unfair dismissal and disciplinary hearings are all very difficult and tangible issues which cannot be addressed without expertise and experience. The FAAA’s legal team is there to help members with issues relating to state or federal law. It’s a case of looking after each other in our workplace.
The relationship between employee and employer in the workplace is very important. The employment contract, in our case the Enterprise Bargaining Agreement (EBA), ensures protection for employees through guaranteed pay, safety and leave entitlements while also making sure the company continues to grow, creating jobs along with it. The FAAA International negotiates EBA’s on behalf of Australian based long haul cabin crew. The FAAA is experienced in representing cabin crew in industrial negotiation. It is run by flight attendants for flight attendants.
You need to come home from work each night safe and healthy. Safety at work is constantly monitored and enforced by the FAAA through various instruments such as committees and the EBA. If you are ever in need, the FAAA help line is available to you during office hours, and if it’s urgent, there is a dedicated emergency line available 24 hours, 7 Days a week.
As a strong union, the FAAA International is able to source savings on products and services on your behalf. Have a look at ‘Membership Benefits’ and discover what savings you could make on everything from dishwashers to holidays.
Industrial queries can be answered by the FAAA International. The employment agreements as well as company policy are very complex documents that dictate your rights and procedures at work. You need to know you rights and obligations, so that you can be a productive, safe and respected employee.
The FAAA International answers thousands of queries every year regarding a wide range of issues including: rosters, training, duty hours, annual/sick leave, superannuation, transportation, allowances, pay protection, accommodation, and crew rest provisions. The role of a flight attendant is a unique and vital part of the aviation industry; the FAAA International is the only professional organisation that can progress long haul cabin crew’s interests.